Privacy Policy
Last updated: May 7, 2026
tl;dr
- We only collect what we need to run groups, voice notes, voice feedback, and light usage signals.
- "Correct Me" sends your audio through OpenAI and Groq, then we delete it.
- To play pronunciation audio we send plain text through OpenAI first, ElevenLabs only if OpenAI speech is unavailable. No replay of your own clip there.
- Your account rides on Supabase in the United States. We never sell your data.
- Ping noah@language-soup.com for access, corrections, exports, deletes, or questions.
What We Collect
- Profile information: Name, profile photo (optional), and languages you are learning.
- Voice messages: Audio you send in group chats.
- Voice feedback analysis: When you use "Correct Me", your audio is sent to OpenAI (Whisper) and Groq. We handle it in real time and do not store it afterward. OpenAI and Groq do not keep your audio beyond that processing.
- Pronunciation playback: When you tap to hear feedback read aloud we send only the phrase text through OpenAI text-to-speech. If OpenAI speech is unavailable in our setup we route that same text to ElevenLabs. They return audio only.
- Usage data: App activity such as features used and typical session length, so we can improve the experience.
Camera Permission
We only ask for camera access if you want to take a profile photo. You can skip this and upload from your photo library instead.
How We Use Your Data
- To run language learning groups and daily challenges.
- To connect you with other learners.
- To improve the app experience.
Third Parties
When you use "Correct Me", your audio is sent to OpenAI (Whisper) and Groq for transcription and feedback. They process it on our behalf and do not store or own it.
For pronunciation playback we send text to OpenAI text-to-speech first. ElevenLabs can fill in as a backup if OpenAI speech is not configured. They also work for us and only see the text we pass in for that sound bite.
User data and authentication are managed through Supabase, which stores data on servers in the United States.
We do not sell your data to any third party.
Each vendor runs its own privacy policy: OpenAI, Groq, ElevenLabs, and Supabase.
Lawful Basis
We process your data to provide the Language Soup service. This is called contract performance.
We also process some data to improve the app experience. This is called legitimate interest.
Data Storage
Your data is stored securely on Supabase servers. We never sell your personal information.
Data Retention
Profile and usage data are kept while your account is active and deleted when you close it.
For "Correct Me" we keep the clip only until you get your feedback, then we discard it and do not keep those recordings.
Your Rights
You can reach noah@language-soup.com anytime to ask about access to your personal data, fixes, exporting what we hold, or closing your account and deleting associated data.
If you live in the EU, you can rely on formal legal rights under privacy law for the same kinds of requests, using that same inbox.
Contact
Questions? Email us at noah@language-soup.com.